You must have an efficient mobile service for your company to remain competitive in the market. The technology world has drastically changed in recent years and now all sorts of innovations are emerging all around us including taxis as well. It is possible to distinguish yourself from the other taxis that are planning to launch their own versionof the service, in spite of the competition from low-cost transportation companies like Uber or rental car services that provide similar services and superior customer service.
There are various types of taxi apps available on the market. One type of app is designed for businesses with established operations that are in dire need. This app permits customers to book rides and grow the number of customers they serve. It also assists drivers to find fares more quickly than ever.
The developers understood the various requirements of both drivers and passengers and created two distinct apps. This gives both drivers and passengers more controland allows them to access features they need.
These are the essential features for driver apps
The taxi industry is facing increasing competition. One of the most important aspects of keeping loyal customers is to ensure that drivers have access to their application. Driver-friendly features allow customers to be more productive in their job , and makes it simpler for them. This can lead to greater service quality.
Vehicle Tracking System (GPS).
Drivers are always more comfortable using applications that make it easier for them to work and provide best practices. GPS tracking systems track where the passengers are, but once they have shared permission, it is easier for a driver who needs to find them at any moment because he/she will know exactly where his/her loved ones are going.
Button It is available
Drivers are now able to use their phones to indicate that they are open to new requests and take notes. They will now be notified whenever there is a need. This allows them to find a different fare and details such as the exact location.
With this feature, drivers will now be able know how they compare to other participants in terms of overall performance. They will also gain valuable statistics and insight regarding their trip. You can also look over customer comments from previous rides for any comments that were positive or negative that riders left before deciding if it is something to improve on moving forward.
Alerts via SMS and Email
Important messages will be sent to cabs via SMS or email. It is possible to respond to passengers’ inquiries via a simple interface. This is beneficial for both the passengers and the cabs.
Begin/End the Ride
It is easy to locate your location using maps. This map will tell you the places where drop-off and pickup locations are located that makes it much more convenient to all parties.
Accept/Decline Cab Requests
When a customer requests transport they’ll know when it’s accepted or rejected within a matter of minutes. If the driver isn’t available within 15-30 seconds of receiving the notification via the app, then it means there aren’t any cars in the area that could transport them right immediately.
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